Anything like flash page or another portal page that lets you in only after clicking it.
SITE STRUCTURE
Confusing site structure with hard to grasp and follow navigation. Dead links.
SITE PURPOSE
No plain message on Home page what site is about, what is on other pages and how users can find the information they want.
SITE CONTENT
Poor content, hard to understand or read, irrelevant, dull. Pages crammed with keywords what makes content unclear.
TEXT
Difficult-to-read text: too small, color not contrasting with background, set against busy background. Inconsistent colors and fonts from page to page.
DOWNLOAD TIMES
Slow-loading pages. Overused flash, too many or too big pictures or other graphics which interfere with download times. Use of plug-ins that users have to download to view a page.
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